SHIPPING POLICY
Delivery Time
- The estimated average Delivery time across Pakistan is 7-10 working days for the major cities. For remote areas delivery can take longer.
- You are requested to be available on the provided contact number so our team can reach you.
- Timely delivery is subjected to availability of the materials used and order confirmation.
- During sale period, both order processing and delivery may take longer than usual.
Payments through Cards
- We aim to provide a safe and secure shopping experience. However, in some instances, we might need some form of payment verification or source to process the order, which will be requested from the consignee through call or email as per the bank’s instructions to avoid any fraudulent or suspicious transactions.
- Studio Graphite reserves the right to cancel orders if the payment is declined by your authorized payment institution.
Track your Order
- Once your order is dispatched you will receive an email/SMS with your tracking number.
- You can track your order on the respective courier website mentioned in your email.
- If you don’t get any tracking updates, please write to us at info@studiographite.pk
- Studio Graphite cannot be held liable for late delivery/collection by third-party postal/courier companies.
Want to amend your Order
You can revise your order so that it’s just the way you want it by writing to our team (WhatsApp) on +92 326 3922533 (11 am – 7 pm), PKT Mon-Fri, or emailing us at info@studiographite.pk before order is processed. If the order hasn’t already been processed, we’ll be happy to assist you.