Return & Exchange Policy dropouts247 August 26, 2022
RETURN & EXCHANGE POLICY
  • In case of faulty product or transit damage, damage must be reported within 7 days of receiving the product.
  • If you wish to exchange your order because of transit damage or faulty product, get in touch through Contact Us Form or call us on +92-326-3922533 as soon as possible with your order number.
  • Item purchased on full price will be exchanged at current selling price.
  • Note: If an item is proven to be faulty, then we will provide you with a replacement product, provided the item is returned within 7 days from date of purchase.
  • Complaints are also received on +92-326-3922533 (11 am – 7 pm).
  • Studio Graphite does not have a refund policy.
  • Studio Graphite does not take responsibility of damage because of improper usage of product.
  • Exchange policy is not applicable to items on promotion/sale.
  • Please note that the Cash on Delivery charge and the shipping charge would not be included in the exchange value of your order as these are non-refundable charges.